Customer Success Manager Jobs in Bangalore - Sportskeeda
Customer Success Manager
Job Description
This is a multifaceted role where you shall be trained in several areas like Digital Marketing, Sales, Analytics, Brand Solutions, etc.
- This role would involve being the sole caretaker of the execution of all the campaigns and partnerships between Sportskeeda and clients from different industries.
- The responsibilities would include being the POC for the clients, ensuring timely and quality delivery of all properties, and ensuring the expected target/goals are met and over-delivering wherever possible.
- The candidate would also need to create case studies/post-campaign analysis of each association.
- Additionally, the candidate will be required to constantly monitor the campaign and look at opportunities to better the delivery. He/She will have to budget the campaign to ensure complete delivery while also looking at chances to up-sell during the course of the execution.
- The role would be cross-functional as it would require the candidate to work hand-in-hand with multiple in-house teams like Ad Operations, Tech, Sales & outside freelancers for delivery of the campaign.
What do we look for?
1. Ability to don multiple hats of Marketing, Sales, Client Servicing, Ad Operations, etc
2. A creative approach towards problem-solving
3. Good communication skills (both spoken and written)
Location: Candidates must be based out of Bangalore.
5 days a week, work from home, except for training and meetings.
Education background: Engineering + MBA (Tier I/II)
Experience: 0-2 years (freshers are also fine)