Customer Success Manager Job in TheHouseMonk at Bangalore

Customer Success Manager

TheHouseMonk

0 Years

300000 - 600000 Yearly

Expired

Posted: 14 May 19

Job Description

TheHouseMonk is a property management platform which helps builders and owner's associations better manage their projects.
We're focused on helping our customers get the most out of our platform, which is really robust and feature rich.
We're looking to add to our customer success team to scale the great experience we provide to our customers.

Roles and Responsibilities:

Work with customers to understand any issues they might be facing with our platform and help them resolve the same.
Evangelize the usage of our platform for all users within the customer organization.
Track and measure level of consumption across multiple clients and work on those who aren't using it to it's fullest potential.
Implement the platform and train users for all new clients

Who're we looking for?

Folks with 0-3 years work experience in a Business + Operations role, but freshers can still apply
People who're obsessed with customer success

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id618521

Job Category Diploma , Tech Support

SkillsComputer Operater

Locality Address

State Karnataka

Country India

About Company

TheHouseMonk is a platform for residents and facility managers of residential societies to manage all aspects of living in a community. Key features of the product are -
1) Tracking and monitoring maintenance issues
2) Collecting society maintenance payments through payment gateway or other sources
3) Accounts reconciliation and financial reporting
4) A social platform for discussions among residents and the owners association team

Over 5000 apartment units in 60 societies in 5 cities are already on our platform!

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