Customer Success Manager Jobs in Mumbai,Navi Mumbai - Synergetics It Services Pvt Ltd

Customer Success Manager
Synergetics It Services Pvt Ltd
3+ Years
50000 - 90000 Per Month
Synergetics It Services Pvt Ltd
Last Date 28 May 2018

Synergetics It Services Pvt Ltd - Job Details

Date of posting: 29 Mar 18

JD – Customer Success Manager

 Scope of Service

  •  Participate in service delivery engagements by acting as a hands-on technical expert.
  • Perform detailed business discovery in order to set solution strategy and design
  • Configure, prepare and demonstrate the specified solutions to a detailed level, matching to the client's requirements
  • Develop software solutions, collateral and templates for use by the sales and pre-sales teams
  • Articulate the proposed solution and the benefits to the client at all levels including the third party software and hardware elements where applicable
  • Assist with account development, bids and campaign strategy
  • Articulate the value proposition of Synergetics IT Services.
  • Deployment on Microsoft Azure
  • Interface between Sales, delivery and transition team to ensure and meet customer expectations during the pre and post project planning.
  • Requirement Gathering, Business Analysis & Business Case preparation for Winning Proposition
  • Knowledge and hands on experience in Sizing, Pricing and delivery models
  • Ability to understand business processes, business problems and then position the required solution
  • Interact with account management team and tailor the solution, delivery models as required
  • Provide response to RFP, RFQ and unsolicited proposal for Global customer
  • Perform customer presentation on Synergetics IT Services and Solutions areas
  • Prepare and verified SoW and Agreement after winning the opportunity
  • Interact with multiple OEM’s/OESP’s to achieve Integrated solutions
  • Provide Leadership and deliver world class services including Professional Consulting Services.
  • Own Customer Satisfaction, responsible for setting and managing customer expectations.
  • Establish Processes to deliver the engagement, including ensuring People Management, project kickoff, deliverable acceptance and reporting procedures, holding Conditions of Satisfaction (COS) discussions with stakeholders, finalize project delivery plans
  • Perform Engagement reviews at key project milestones to ensure quality of project deliverables and customer satisfaction.
  • Experience - 6+ years of professional IT experience
  • Location – Mumbai




Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (3+ Years)

About Synergetics It Services Pvt Ltd

Today’s Software industry is growing more complex all the time. The competition for talent is more intense than ever. And the worldwide shortage of skilled Software professionals is expected to remain a daunting challenge far into the future. This is just one of the few reasons that Synergetics IT services have become an invaluable guide to success in the Software marketplace for our value relationships
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Customer Support Executive
12th Pass (HSE)
English Speaking, Outbound Sales
Customer Support Executive
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
English Speaking, Outbound Sales
Customer Service Associate
12th Pass (HSE)
English Speaking, Outbound Sales
Customer Care Executive
12th Pass (HSE)
English Speaking, Outbound Sales

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Synergetics It Services Pvt Ltd recruiting Customer Success Manager Experienced(3+ Years) candidates candidates nearby Mumbai, Navi Mumbai.Synergetics It Services Pvt Ltd vacancies for Customer Success Manager is recruited through Written-test, Face to Face Interview etc.
Synergetics It Services Pvt Ltd Company recruits a lot of Experienced(3+ Years) candidates candidates every year based on the skills English Speaking, Outbound Sales . The candidates with BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai, Navi Mumbai can apply for Customer Success Manager position in Synergetics It Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Synergetics It Services Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Synergetics It Services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Synergetics It Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Synergetics It Services Pvt Ltd and near your city and get a secured career.