Customer Success Manager (US Markets) Jobs in Bangalore - Replicon

Customer Success Manager US Markets
Any Graduate
3 yrs
Customer Success Manager (US Markets) Jobs in Bangalore - Replicon
Last Date 11 Feb 2020
This Job is Expired

Replicon - Job Details

Date of posting: 13 Dec 19
Customer Success Manager (US Markets)

Bangalore, India

Key Responsibilities:

  • Protect and grow revenue on the existing install base, managing customer life-cycle, ongoing support around customer service levels, customer contract renewals, increase footprint within the business, forecast and reduce churn.
  • The CSM will understand the customer's business needs to ensure customer satisfaction and encourage continued long-term relationship and help identify opportunities where Replicon services fit their ongoing business strategy.
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships
  • Stay current with product knowledge of Replicon’s software solutions
  • Manage and retain revenue for a territory's install base of accounts. Runs it like an autonomous business.
  • Meet weekly growth opportunity objectives consistent with monthly sales numbers; generate a pipeline 3 times the target.
  • Generates demand for additional products and services within the install base of customers and grows the existing revenue base by upselling/cross-selling.
  • Maintain net-growth by selling and increasing footprint in the existing customer base to offset churn.

  • Proven track record of establishing themselves as a strategic trusted advisor to clients.
  • 3-4 years end-to-end sales experience who loves being in a competitive environment that is driven to meet targets.
  • Self-starter who can own ongoing customer success of large, medium and small customers.
  • The role requires the employee to work in the North-American shift timings.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 yrs)

About Replicon

Replicon is the leading provider of cloud based time tracking applications. Our award-winning products are delivered 100% in the cloud on a single platform, and are therefore simple and hassle-free to trial, buy, deploy and use. We are a global company with employees in the United States, Canada, India, the United Kingdom and Australia.
This Job is Expired
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Replicon recruiting Customer Success Manager US Markets Experienced(3 yrs) candidates candidates nearby Bangalore.Replicon vacancies for Customer Success Manager US Markets is recruited through Written-test, Face to Face Interview etc.
Replicon Company recruits a lot of Experienced(3 yrs) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Success Manager US Markets position in Replicon. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Replicon recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Replicon and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Replicon and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Replicon and near your city and get a secured career.