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Customer Success Specialist Jobs in Pune - Smaclify Technologies OPC

Customer Success Specialist
Smaclify Technologies OPC
Pune(Baner )
BE/B.Tech(CSE, IT)
15000 Per Month
Smaclify Technologies OPC
Last Date 03 Jul 2020
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Smaclify Technologies OPC - Job Details

Date of posting: 04 May 20
Job Description - SaaS - Customer Success Specialist

SaaS - Customer Success Specialist is the first point of contact for our Enterprise Clients and is responsible for developing client relationships that promote retention and loyalty for our SaaS platform -  MyNextHire -

Roles & Responsibilities:-
  • Be the SaaS product expert for our clients.
  • Act as the ears and eyes of our product team so we continuously learn from our existing customers.
  • Understand client needs – Be the primary point for requirement gathering from clients.
  • Should be able to work as a Analyst for clients. Understand their requirements and translate them to the product team.
  • Handle integration projects in co-ordination with the engineering teams and clients.
  • Also responsible for project management for new projects as requested by clients.
  • Build relationships of mutual benefit and ensure client success at all times
  • Negotiate internally with the product development team to get enhancements developed faster with priority for your set of clients
  • Ensure the product documentation is up to date and is used effectively.
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  • CTC offered is 1.80 Lac Per Annum, 15K in hand.
  • Perks - Flexible Timings, Every Month One Team Dinner Outing, No cap on leaves/per month, Sports Sessions -  Twice a week in evenings(football,cricket),Continuous Learning Sessions every week, 
  • Shift Timing - 1:00 PM to 10:00 PM or 12:00 PM to 9 :00 PM 
  • Saturday & Sunday - Fixed Off


Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About Smaclify Technologies OPC

Smaclify Technologies OPC
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Smaclify Technologies OPC recruiting Customer Success Specialist candidates nearby Pune(Baner ).Smaclify Technologies OPC vacancies for Customer Success Specialist is recruited through Written-test, Face to Face Interview etc.
Smaclify Technologies OPC Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech(CSE, IT) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune(Baner ) can apply for Customer Success Specialist position in Smaclify Technologies OPC. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Smaclify Technologies OPC recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Smaclify Technologies OPC and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Smaclify Technologies OPC and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Smaclify Technologies OPC and near your city and get a secured career.