Customer Success Trainee Jobs Opening in Benchmark Gensuite at Malleshwaram, Sadashiv Nagar, Sanjay Nagar, Bangalore
Job Description
Responsibilities:
More information about this Customer Success Trainee Job
Please go through the below FAQs to get all answers related to the given Customer Success Trainee job
• Gathering & understanding requirements from the customers
• Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis
• Provide application and functional support to Benchmark customers.
• Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.
• Participate in the User Acceptance Testing for various updates in Benchmark applications if required
• Troubleshoot/escalate the user inquiries timely via email, phone, or other tracking tools
Qualification & Experience:
• B.E/B.Tech degree in information science/computer science fields
• Good knowledge in SQL
• Excellent written and verbal communication skills
• Good at time management skills
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
Key Skills & Competencies:
-
Strong verbal and written communication skills
-
Customer-first mindset with problem-solving ability
-
Patience, empathy, and active listening skills
-
Team player with a willingness to learn and adapt
-
Basic knowledge of CRM tools (e.g., HubSpot, Zoho, Salesforce) is a plus
-
Proficiency in Microsoft Office, Google Workspace, or similar tools
More information about this Customer Success Trainee Job
Please go through the below FAQs to get all answers related to the given Customer Success Trainee job
- What are the job requirements to apply for this Customer Success Trainee job position?
- Ans: A candidate must have a minimum of fresher as an Customer Success Trainee
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Success Trainee is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Success Trainee position?
- Ans: There are immediate 1 job openings for Customer Success Trainee in our Organisation.
Job Particulars
Education BE/B.Tech(Information Science/Technology (IS/IT), Computer Science and Engineering (AI & ML), Computer Science and Engineering (IoT))
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2694749
Job Category Tech Support
Locality Address Malleshwaram , Sadashiv Nagar , Sanjay Nagar , Seshadripuram
State Karnataka
Country India
About Company
Innovate with Benchmark Gensuite as a Customer Success Trainee Are you ready to innovate in the future? At Benchmark Gensuite, we innovate the future every day by
providing our customers with Environmental, Social & Governance (ESG) best-practice digital
transformation software solutions! From our incredible team members & leadership and the collaborative
spirit of our subscribers and partners to the continuous innovation in leveraging new technologies like
artificial intelligence, machine learning, and IoT, a career at Benchmark Gensuite means using your skills
to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our
collective creativity and passion to meet and exceed our customers' expectations.
We work with incredible brands like General Electric and Whirlpool among many others that trust our
solutions & services.
Benchmark Gensuite Benefits We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare, and life insurance plans. We also pride ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.
About Benchmark Gensuite… Benchmark Gensuite develops and deploys innovative software solutions for companies in every industry and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM | Powered by Gensuite® has a mission to become the digital benchmark of enterprise operational risk, compliance, and sustainable business management systems. Our 65+ powerful web-based applications and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice process functionality, flexible configurations, and powerful extensions. For over two decades, we’ve helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence, and continuous innovation. Over 1.5 million users trust Benchmark ESGTM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.
Benchmark Gensuite Subscribers Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool
Benchmark Gensuite Benefits We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare, and life insurance plans. We also pride ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.
About Benchmark Gensuite… Benchmark Gensuite develops and deploys innovative software solutions for companies in every industry and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM | Powered by Gensuite® has a mission to become the digital benchmark of enterprise operational risk, compliance, and sustainable business management systems. Our 65+ powerful web-based applications and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice process functionality, flexible configurations, and powerful extensions. For over two decades, we’ve helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence, and continuous innovation. Over 1.5 million users trust Benchmark ESGTM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.
Benchmark Gensuite Subscribers Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool
Jobs By Location
Bangalore
Gurgaon
Chennai
Pune
Hyderabad
Kolkata
Noida
Delhi
Mumbai
Ahmedabad
Others also searched for
