Customer Support Advisor Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Bellandur, Nagawara, Bangalore

Customer Support Advisor

• Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database.
• Follow-up with customers & managing database of leads allocation
• Improvement and quality assurance programs
• Banking process- Help in customer resolving their banking related queries.
• Customer service executive (CSE) - Handling the customers calls on telecom related queries.
• Tech Support (Technical Voice) -Trouble Shoot Technical Queries for various clients through voice, chat and email.
• Customer service Semi Voice process.

Salary :

Fresher - up to 16-20k

Experience - up to 22-30k

Shift :US/UK Should be flexible with rotational Shift

Qualification:10th, 12th, Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Required Experience:Fresher/1 Year experience in International Call center

Rounds of interview

HR round

Versant

Operation Round

Note : Interview rounds may differ for different process

1. What are the job requirements to apply for this Customer Support Advisor job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Advisor


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 16000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Advisor is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Advisor is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Advisor position?
   
   • Ans: There are immediate 1 job openings for Customer Support Advisor in our Organisation.