Customer Support Advisor Jobs Opening in NNIIT at Gachibowli, Hyderabad
Job Description
Company: NNIITLocation: Hyderabad (Onsite) Employment Type: Full-Time Joining: Immediate Shift Timing: 11:30 AM – 9:00 PM Compensation: 2–3 LPA Job Openings: 10
Role Overview NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience.
Key Responsibilities • Act as the primary point of contact for students and parents • Handle queries, follow-ups, and escalations via calls, WhatsApp, and email • Onboard new students and explain courses, processes, and expectations • Ensure high levels of student satisfaction and engagement • Coordinate with academic and internal teams for issue resolution • Maintain accurate records in CRM and internal systems • Collect feedback and share insights with management
Required Skills, Education & Experience Education: • Bachelor’s or Master’s degree in any discipline Experience: • 0–1 year of experience (Freshers can apply) Skills: • Excellent verbal and written communication skills • Strong interpersonal and problem-solving abilities • Comfortable with calls, follow-ups, and customer interaction • Basic computer and CRM knowledge • Ability to work in a fast-paced environment • Immediate joiner preferred
More information about this Customer Support Advisor Job
Please go through the below FAQs to get all answers related to the given Customer Support Advisor job
Role Overview NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience.
Key Responsibilities • Act as the primary point of contact for students and parents • Handle queries, follow-ups, and escalations via calls, WhatsApp, and email • Onboard new students and explain courses, processes, and expectations • Ensure high levels of student satisfaction and engagement • Coordinate with academic and internal teams for issue resolution • Maintain accurate records in CRM and internal systems • Collect feedback and share insights with management
Required Skills, Education & Experience Education: • Bachelor’s or Master’s degree in any discipline Experience: • 0–1 year of experience (Freshers can apply) Skills: • Excellent verbal and written communication skills • Strong interpersonal and problem-solving abilities • Comfortable with calls, follow-ups, and customer interaction • Basic computer and CRM knowledge • Ability to work in a fast-paced environment • Immediate joiner preferred
More information about this Customer Support Advisor Job
Please go through the below FAQs to get all answers related to the given Customer Support Advisor job
- What are the job requirements to apply for this Customer Support Advisor job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support Advisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM, Master in Marketing
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Advisor position?
- Ans: There are immediate 1 job openings for Customer Support Advisor in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2834901
Job Category MBA , BSc/BCA/BBM , Tech Support
SkillsCRM
Locality Address Gachibowli
State Telangana
Country India
About Company
Jobs:
NNIIT recruiting Customer Support Advisor Experienced(0 to 1 Years) candidates candidates nearby Hyderabad.NNIIT vacancies for Customer Support Advisor is recruited through Written-test, Face to Face Interview etc.
NNIIT Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills CRM . The candidates with B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM, Master in Marketing are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Hyderabad can apply for Customer Support Advisor position in NNIIT
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