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Customer Support Agent Jobs Opening in Sharaa Info Developers at Maduravoyal, Chennai

Customer Support Agent

Sharaa Info Developers
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Posted: 02 Feb 24

Job Description

Job Description:
Position: Customer Support Agent
Location:  Chennai, Maduravoyal

We are currently seeking dynamic and motivated individuals to join our International Voice Process team.

Job Summary: As a Customer Support Agent in our International Voice Process, you will be responsible for providing outstanding customer service and assistance to our international clients. 

Key Responsibilities: 
1. Handle inbound and outbound calls to address customer inquiries and concerns.
2. Deliver exceptional customer service while maintaining a high standard of professionalism.
3. Assist customers with service information, troubleshooting, and issue resolution.
4. Ensure accurate and timely documentation of customer interactions.

Qualifications and Skills: 
- Minimum Qualification: Any Degree
- Looking for Freshers and Experienced
- Should be flexible to work in night shifts
- Excellent verbal communication skills in English
- Customer-focused attitude with good problem-solving abilities
- Ability to work in a team and adapt to a dynamic work environment

Additional Benefits: 
- 6 days working with 1 fixed off day
- Two way cab facility will be provided
- Salary ranges between 2 - 4 LPA

Walk-in Details: 
- Days: Monday to Friday- Timing: 11 am to 4 pm
- On Saturdays - 11 am to 2 pm

Join our team and embark on an exciting career in the global customer service industry. We look forward to meeting you at our walk-in interviews. Bring your resume and be prepared to showcase your communication skills and customer service potential.

Sharaa Info Developers Pvt Ltd is an equal opportunity employer. We encourage diversity and welcome candidates from all backgrounds to apply.

More information about this Customer Support Agent Job

Please go through the below FAQs to get all answers related to the given Customer Support Agent job

  1. What are the job requirements to apply for this Customer Support Agent job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Agent

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Agent is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Agent is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Agent position?
    • Ans: There are immediate 1 job openings for Customer Support Agent in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2220342
Job Category Tech Support
Locality Address Maduravoyal
Country India

About Company

Sharaa Info Developers Pvt Ltd is a leading global customer service provider, offering exceptional solutions to clients worldwide. 
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