Customer Support Analyst Job in Black And White Business Solutions at Bangalore-Others, Bangalore

Customer Support Analyst

Black And White Business Solutions

0 Years

12000 - 25000 Monthly

Expired

Posted: 18 Aug 21

Job Description

Excellent verbal and written communication skills Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

Perform problem cause analysis Resolve customer queries and achieve customer delight.

Ability to Identify Opportunity and Implement Process Improvements Has technical experience and skills in the areas of problem determination, creativity and analysis.

Fresher and Experience

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Sal : upto 4.5lpa

Designation : customer Support Analyst /Sr. customer Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / CSR

Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting