Customer Support and Support Desk International BPO jobs - Surat - Votiko solutions - 0 to 1 years of experience - 03 May 2023
Job Description
Responsibilities
• Manage large amounts of incoming / outgoing calls
•Generate sales leads
•Identify and assess customer’s needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Job Particulars
Role bpo telecaller
Education Diploma, BA, BBA/BBM, MBA/PGDM, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1771288
Job Category
Locality Address
State Gujarat
Country India
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