Customer support associate Jobs Opening in For a Client of TeamLease Digital at Bengaluru
Customer support associate
1 to 6 Years 
25000 - 35000 Monthly 
Job Description
Zeta is looking to hire an Associate for the Banking Ops unit in our offices in Bangalore. We are looking for candidates who have relevant experience in Banking operations management. The candidates should possess experience in dispute resolution, settlement and reconciliation. Responsibilities: Zeta is in agreement with HDFC bank to launch a credit card on Zeta Platform. Zeta team would manage the credit card operations on behalf of HDFC Bank. We are looking for candidates who have relevant experience and are ready to work in a challenging and ever-evolving environment. Operations Management: Handing dispute and fraud cases on regular basis. Settlement and reconciliation on transactions. Skills: Graduate with 1 to 3 yrs of experience in Operations / Servicing. Good communication and interpersonal skills. Keep customer needs at the forefront of priorities and take relevant action. MS excel / Google sheet knowledge is mandatory. Relevant experience in Fintech/Banking domain.
