Customer Support Associate Jobs - Delhi - HIRA TECH SOFTWARE SOLUTION PVT LTD - 1.0 to 5.0 years of experience - 21 January 2020
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Experienced (1 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id833057
Job Category
Locality Address Kalkaji
State Delhi
Country India
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