Customer Support Associate Jobs in Chennai - RR DONNELLEY

Customer Support Associate
Any Graduate
2017 - 2018
0 to 2 Years
180000 - 200000 Per Year
Last Date 31 May 2018

RR DONNELLEY - Job Details

Date of posting: 11 May 18
Job Description
  • Handle calls, emails, facsimiles & order exceptions (EDI). 
  • Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. 
  • The position requires handling additional responsibilities per the requirement.
  • Receive order information from customers and sales representatives and enter details into the order entry tool. 
  • Orders can be received via phone, e-mail & facsimile
  • Communicate with Sales/Customers via Fax/Email to collect information or update information
  • Receive return requests, identify reason for return, document appropriately and arrange for return of goods (if applicable)
  • Receive customer and sales representative requests for locating orders/invoices
  • Examine and correct exception
  • Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to prescribed standards
  • Ensure strict confidentiality of client records
Desired Candidate Profile
  • Graduates/ Non Graduates in any discipline (10+2 or 10+3)
  • Excellent communication skills
  • Required to work flexible schedule during evening & night shifts
  • 0-2 years of experience ( 2017 Fresher’s are most welcome to apply)
  • Cab facilities will be provided..

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )


RRD Company Overview:

RRD is a 150 year old Organization founded in the year 1864 and is a 7 Billion$ Organization. It is one among the Fortune 500 Company and has over 42,000 Employees Worldwide.

We are a US based Organization headquartered in Chicago and we are present in 4 Continents and have got Offices in North America, Latin America, Europe, Srilanka and Philippines. We have got about 11,000 employees in India spread across Chennai and Trivandrum.

RRD is a leading global provider of multichannel solutions for marketing and business communications. We have got about 50,000 customers worldwide. Our Domain Specialties are Digital Marketing, Creative Services, Advanced Analytics, Business Process Outsourcing, Content Management, Direct Mail, Commercial Print, In-Store Marketing, Packaging and Labels, Printed Electronics, Print Management, Global Distribution, Kitting and Fulfillment, Marketing Communication, Forms, and Marketing communications. 

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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RR DONNELLEY recruiting Customer Support Associate Experienced(0 to 2 Years) candidates candidates nearby Chennai.RR DONNELLEY vacancies for Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
RR DONNELLEY Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Customer Support Associate position in RR DONNELLEY. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the RR DONNELLEY recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of RR DONNELLEY and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of RR DONNELLEY and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in RR DONNELLEY and near your city and get a secured career.