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Customer Support Associate Jobs in Hyderabad - Volksskatt Consulting Private Limited

Customer Support Associate
Volksskatt Consulting Private Limited
Hyderabad(Kukatpally )
12th Pass (HSE), Any Graduate
12000 - 18000 Per Month
Volksskatt Consulting Private Limited
Last Date 16 Jun 2020
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Volksskatt Consulting Private Limited - Job Details

Date of posting: 17 Apr 20

Volsskatt Hiring for Banking Process - Immediate offer - Joining after Lockdown. 

Interview Process : 

1.Telephonic Round.

2. Communication Test - Video call

3. Client Round 

4. HR - Operations.

 Designation: Customer Support Associate.

 Open Positions - 250

 Candidate Profile :

  • Minimum Under Graduate is needed.
  • Good with English, Malayalam, Telugu.
  • Good with English, Telugu/Hindi, Tamil.
  • Good with English, Kannada, Telugu. 
  • Fresher/Experienced
  • Good Customer Handling Skills.
  • Having a basic knowledge of Customer Service.

  Package :

  • Fresher’s: 14000 CTC + Incentives + Shift allowance (3500/-)
  • Experienced: 17000 CTC + Incentives + Shift allowance (3500/-) ( Minimum 10 months experience is needed on papers ).

Job description :

  •  Inbound  voice process-Banking domain
  • Rotational shifts, Rotational week off.
  • 6 days  a week

Work location is Kukatpally (KPHB)

Call Center Representative Responsibilities:

  •  Answering or making calls to clients to learn about and their needs, complaints, or other issues with products or services.
  •  Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  •  Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  •  Building lasting relationships with clients and other call centre team members based on trust and reliability.
  •  Utilizing software, databases, scripts, and tools appropriately.
  •  Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
  •  Making sales or recommendations for products or services that may better suit client needs.
  •  Taking part in training and other learning opportunities to expand knowledge of the company and position.
  •  Adhering to all company policies and procedures.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About Volksskatt Consulting Private Limited

We wish to introduce our self Volksskatt Consulting Private Limited as one of the growing HR firms in India since 2011. Volksskatt Consulting Private Limited is a Corporate HR Consulting & Training firm, we specialize in Manpower & Staffing, Training and Human Capital Development.

 We proudly state that we provide the best quality and trained manpower to our clients. We are in a position to provide you with the best candidates from different parts of India. We have a large database of experienced professionals and also fresher’s. We can help companies in recruitment in every field across the country.

 Our operations are divided according to different professionals so that every applicant is thoroughly scrutinized before sending. We also have experts to train the fresher’s.

 Every department has experts of different fields. This helps us in short listing of the quality candidates. The candidates are not only checked on their academics but also on their personal traits.

We are involved in the supply of manpower to the leading companies in the fields:

Ø Banking

Ø Sales/Marketing

Ø Telecom

Ø Pharmaceutical 

Ø Manufacturing

Ø Education

Ø Logistics

Ø IT

Ø FMCG

Ø Supply Chain

& more

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Volksskatt Consulting Private Limited recruiting Customer Support Associate candidates nearby Hyderabad(Kukatpally ).Volksskatt Consulting Private Limited vacancies for Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Volksskatt Consulting Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Kukatpally ) can apply for Customer Support Associate position in Volksskatt Consulting Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Volksskatt Consulting Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Volksskatt Consulting Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Volksskatt Consulting Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Volksskatt Consulting Private Limited and near your city and get a secured career.