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Customer Support Associate Jobs in Indore - Stanquad Advisory

Last Date 26 Sep 2017

Stanquad Advisory - Job Details

Date of posting: 28 Jul 17
JOB DESCRIPTION
Customer  Support Associate
  • Job Function:Customer Support
  • Specialization:Operations
  • Industry:CRM/CallCentres/BPO/ITES
  • Salary:As per industry norms.
  • Experience:Fresher/6 months experience preferred
  • Location:Indore
  • PG & Above: HSC/Graduate
Whom to Source?
  • Excellent Communication Skills In English
  • Comfortable Working in Rotational Shifts
  • Candidates With- Minimum 6  Months Of International BPO Experience
  • Freshers with Excellent Communication Skills can be cons
Job Responsibilities
  • Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
  • To deliver service & resolution experience to all the customers
  • Successfully resolve customer queries through CRM & Knowledge Base
  • Document in detail all interactions with customers
  • Effectively articulate information to customers
  • Educate customers on products. Help customers to be successful
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and NPS

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 0.6 Years )

About Stanquad Advisory

StanQuad - A dedicated and comprehensive Business Process Outsourcing (BPO) services catering to Banking, Telecom, Insurance in the field of credit & risk management and Manpower Consulting in field of Human Resource.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Stanquad Advisory recruiting Customer Support Associate Experienced(0 to 0.6 Years) candidates candidates nearby Indore.Stanquad Advisory vacancies for Customer Support Associate is recruited through Written-test, Face to Face Interview etc.
Stanquad Advisory Company recruits a lot of Experienced(0 to 0.6 Years) candidates candidates every year based on the skills International BPO. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Indore can apply for Customer Support Associate position in Stanquad Advisory. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Stanquad Advisory recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Stanquad Advisory and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Stanquad Advisory and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Stanquad Advisory and near your city and get a secured career.