Customer Support Associate Jobs in Mumbai - Powerweave Software Services
Job Description
- Hi,Trust you are doing well!
- We are looking for a Customer Support Associate.
- Position: Customer Support Associate
- Shift Timings: Night Shift. 7.30 pm to 5.30 am
- Interview Time: 7:00 pm to 9:00 pm.
- Location: Andheri (East)
- Position Type: Full Time Employment.
- Work Experience: 1 - 6 Years
- Will be required to take over existing customer relationships and manage the complete customer service role in the Europe shift.
- Has to be proficient in verbal and written English communications. Should have experience of dealing with clients on the phone and by email.
- Will be required to take incoming calls and resolve queries of existing clients and other callers.
- Will have the responsibility of maintaining daily logs of calls received, made, queries resolved.
- Will be expected to learn nuances of the supplier and distributor art business and work with clients in demos, trial setups, regular follow-ups and escalation.
- The role is a pure customer service & management role.
- Will have to learn the work procedure of the art clients which includes, resolving the issues of the artwork, generating mails, replying to the customer.
- He / She should be capable of handling multiple customers on a day-to-day basis.
- Should keep co-ordination with the colleagues.
- Preparing the MIS, and different types of reports.Typical candidates would have 1+ years experience in dealing with international clients.
Job Particulars
Education B.Arch, B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, BEd, BHM, BVSc, 12th Pass (HSE), BFA, BSW, Other Graduate, Other Post Graduate
Who can apply Experienced (1 to 3+ Years)
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id498923
Job Category 1 to 3 Yr Exp , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Maharashtra
Country India
About Company
Powerweave is determined to cruise ahead at a high speed.Powerweave provides a unique blend of:* Offshore operational services,* Software application development in various domains* Web & Graphics domain expertise, Technology solutions for graphics based industries.
We are a company with approximately 900 employees, we work on web applications for our US and UK clients.For further insight you may visit us on and
We are a company with approximately 900 employees, we work on web applications for our US and UK clients.For further insight you may visit us on and
Jobs By Location
Mumbai
Hyderabad
Delhi
Bangalore
Kolkata
Noida
Pune
Chennai
Ahmedabad
Gurgaon
Others also searched for
Job & career videos Subscribe
