Customer Support Associate Jobs in Vadodara - Tech Mahindra
Job Description
- FRESHER to 1 year of work BPO experience .
- No Targets to be achieved
- No night Shifts for Females
- Fluency in English, Hindi & Gujarati would be an added advantage
- Willingness to work in rotational shifts
- Tremendous growth opportunities (Opportunities unlimited)
Role:
- Role is to take feedback from customers on service ratings provided.
- Handling the premium customer of entire India or particular circle.
- Ensuring customer loyalty and rebuild trust in Jio services.
- Responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
- Responsible to provide end to end complete resolution to customer concerns.
- Interfacing with various departments to provide satisfactory resolution to the customers.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MSc, 12th Pass (HSE), Vocational Training, BSW, Other Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id547783
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
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