Customer Support Associate Jobs in Vadodara - Tech Mahindra

FEATURED JOB

Customer Support Associate

Tech Mahindra

0 Years

Not disclosed

Expired

Posted: 11 Feb 19

Job Description

FRESHER to 1 year of work BPO experience .
No Targets to be achieved
No night Shifts for Females
Fluency in English, Hindi & Gujarati would be an added advantage
Willingness to work in rotational shifts
Tremendous growth opportunities (Opportunities unlimited)

Role:

Role is to take feedback from customers on service ratings provided.
Handling the premium customer of entire India or particular circle.
Ensuring customer loyalty and rebuild trust in Jio services.
Responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
Responsible to provide end to end complete resolution to customer concerns.
Interfacing with various departments to provide satisfactory resolution to the customers.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MSc, 12th Pass (HSE), Vocational Training, BSW, Other Graduate

Who can apply Freshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id547783

Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support

Locality Address

State Gujarat

Country India

About Company

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

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