Customer Support Associate Job in Sonicvars at Visakhapatanam

Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Intermediate , diploma, general education degree or equivalent.(backlogs also allowed)
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.