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Customer Support Associate Jobs Opening in Black And White Business Solutions at Marathahalli, Bangalore

Customer support Associate

Black And White Business Solutions
Expired

Posted: 22 Jun 23

Job Description

Graduate and Under Graduate fresher and experience in BPO can apply
FRESHER SALARY 16 - 21K - Just 3 rounds of interview

 Key Responsibility 
Take a high volume of inbound Customer calls with a friendly and positive voice, gives precise and correct information about the query to the customer and works towards meeting the daily targets 
Update and processes information accurately into the system(s)
Resolve Customer problems in a timely manner
Take Ownership & Deliver on Customer commitments
Liaise with other departments within the process in the event a customer call/query cannot be resolved at first point of contact
Clear Communication - during all conversations with Customers, uses simple English or other regional languages, that delivers information and solutions in an easy manner
Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. 
Treats all customers with empathy and respect and consideration. 
Ability to solve problems  look for solutions aligned to Customers perspective and deliver on all commitments
Teamwork  consistently work together, trust in each other, engage in constructive conversations for the good of the group


More information about this Customer support Associate Job

Please go through the below FAQs to get all answers related to the given Customer support Associate job

  1. What are the job requirements to apply for this Customer support Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer support Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 16000 and 21000 Monthly. The Salary will depend on the interview. This Customer support Associate is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer support Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer support Associate position?
    • Ans: There are immediate 1 job openings for Customer support Associate in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1832968
Locality Address Marathahalli
Country India

About Company

Black And White Business Solutions
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