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Customer Support Associate Jobs Opening in Cimmons integrated services pvt ltd at Mathikere, Bangalore

Customer Support Associate

Cimmons integrated services pvt ltd
experience-icon 1.5 Years
salary-icon 16000 - 25000 Monthly
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Posted: 14 May 24

Job Description

The Customer Support Associate will have to convince the customer to clear the taken loan amount through EMI. 
We are looking at CSA who meets the below criteria:
• Should have collections / sales experience
• Experience- from BPO background only (Sales exp would be an added advantage)
• No. of years of exp- 1 + years
• Language- Good English and good Hindi
• Shift- 9:30AM to 6:30PM or 10:00AM to 7:00PM

Responsibilities:

· Answer customer questions and resolve issues related to amount and services

· Provide support for new and existing customers

· Process customer requests and transactions

· Escalate complex issues to the appropriate team

· Maintain a high level of customer satisfaction

· Stay up-to-date on banking products and services

· Adhere to all company policies and procedures

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

  1. What are the job requirements to apply for this Customer Support Associate job position?
    • Ans: A candidate must have a minimum of 1.5 year experience as an Customer Support Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 16000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Associate position?
    • Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.

Job Particulars

Education BA, 12th Pass (HSE)
Who can apply Experienced (1.5 Years)
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2431372
Job Category Tech Support
Locality Address Mathikere
Country India

About Company

Some of the key objectives in running a startup is keeping budgets tight and flexible while supporting growth and scalability. Outsourcing your customer support allow your team to focus on growth and product development rather than being kept busy with day-to-day operations. Therefore, it’s making much sense outsourcing some activities and customer service will probably be the first choice. “FOCUS ON GROWTH, REDUCE OVERHEADS”
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