Customer Support Associate Jobs Opening in Codingal Technologies at HSR, Bangalore

We are looking for a Customer Support Associate who is passionate about customer satisfaction.

Roles & responsibilities:

1. Serve as the primary contact for the existing paid students.

2. Handle chat, email, and call support of existing students & parents.

3. Work closely with different departments in resolving students’ issues quickly and working towards providing a good experience for the students & parents.

4. Manage scheduling and rescheduling of classes in coordination with teachers.

5. Maintain a good relationship with Parents and Students.

To be successful in this role, you must have:

1. Preferably, a technical degree

2. Excellent communication and interpersonal skills

3. Excellent skills in MS Office, documentation

4. Customer Satisfaction Focus: Ability to listen and active problem-solving skills

5. Know database management: Quick query response and resolution

6. Critical thinking and troubleshooting skills

7. Experience working in the K12 educational system (optional)

Experience: 0+ years

Salary Range(In Rupees): 20000-30000

1. What are the job requirements to apply for this Customer Support Associate job position?
   
   • Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BE/B.Tech, BSc
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Associate position?
   
   • Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.