Customer Support Associate Jobs Opening in NAVIR CONSULTANTS at Airoli, Navi Mumbai

Customer Support Associate

NAVIR CONSULTANTS

0 Years

12000 - 23000 Monthly

Expired

Posted: 04 Aug 25

Job Description

ABOUT THEJOB: We are hiring enthusiastic and dedicated Customer Support Associate
for the insurance process. This role is ideal for Graduates who are either fresher or have prior experience, and are looking to build a stable and rewarding career in the customer service domain.

KEY RESPONSIBILITIES:

Handle customer queries related to insurance policies and services with professionalism and clarity
Ensure accurate and timely responses to customer inquiries
Work collaboratively within a team to meet performance goals and service standard

WHO CAN APPLY:

Graduation is a must
Fluent in Tamil or Malayalam with good English communication
Freshers and experienced both are welcome
Flexible with Day rotational shifts and Weekly rotational offs

Shift Time: 9:30 AM to 6:30 PM (Fixed)
SALARY: Up to Rs. 23,000 per month

Skills & Competencies:

Communication: Excellent verbal and written English (regional language skills may be required based on location).
Customer Focus: Ability to handle sensitive situations with empathy, tact, and patience.
Problem-Solving: Capable of analyzing issues and proposing practical solutions.
Technical Proficiency: Comfortable using CRMs, ticketing systems, and basic office tools (MS Office, spreadsheets).
Attention to Detail: Accurate in entering data, verifying policy details, and checking documentation.
Time Management: Ability to manage multiple tasks in a fast-paced environment while meeting service level agreements (SLAs).
Team Collaboration: Willingness to work in a team environment and support colleagues as needed.

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2728489

Job Category Tech Support

Locality Address Airoli

State Maharashtra

Country India

About Company

NAVIR CONSULTANTS is an innovative staffing solutions company. We cater to organizations by providing highly qualified and experienced professionals for Executive & Mid Management. Our specialization is to give Jobseekers a clear and inspiring direction for the future by providing exceptional career advice & helping them succeed in their job search. We deliver value by building long lasting relationships with our clients to meet high performance standards. Immense Experience from Sourcing to on boarding, Vendor and Client Management, End to End recruitment. Experienced in Manpower management, recruitment involving recruiting, shortlisting and interviewing. Possess strong communication and interpersonal skills. A Team player and a quick learner with ability to work under pressure and deadlines .Excellent blend of exposure in recruitment and placement consulting environment.

Customer Support Associate Jobs Opening in NAVIR CONSULTANTS at Airoli, Navi Mumbai