Customer Support Associate Jobs Opening in Nirmaan Organization at Gachibowli, Akurdi, Guindy, Pune, Chennai, Hyderabad

Customer Support Associate

Nirmaan Organization

0 Years

12000 - 20000 Monthly

Expired

Posted: 07 Apr 23

Job Description

Designation – Customer Support Associate

(Voice process-Non Technical)

Shift – Rotational Shift

Age – 18 – 30 Years

Week Off - Rotational

Qualification – Graduates or Under Graduates

Documents required

1. 10th & 12th Mark Sheets

2. Degree if available

3. Adhaar

4. Pan

5. Bank Pass book

6. Two doses vaccination certificate

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate

What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Pune, Chennai, Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.