Customer Support Associate Jobs Opening in Renew Now Solutions at Dindigul

Customer Support Associate

Renew Now Solutions

0 Years

9000 - 12000 Monthly

Expired

Posted: 20 May 24

Job Description

As a Customer Support Associate in international voice process job is specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how.
Responsibilities and Duties:

Provide customer support via phone calls for international customers.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit the services of the company.
Handle customer’s problems, enquires, and complaints in a professional and timely manner.
Provide support to customers in multiple languages via phone, email, or chat.
Recognize and refer potential complaints that require support from supervisors.
Ensure that customer queries are addressed in a timely and accurate manner.
Regularly update customer database with accurate information.

More information about this Customer Support Associate Job

Please go through the below FAQs to get all answers related to the given Customer Support Associate job

What are the job requirements to apply for this Customer Support Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BSc, CS, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 12000 Monthly. The Salary will depend on the interview. This Customer Support Associate is a Full Time in Dindigul.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Associate position?
- Ans: There are immediate 1 job openings for Customer Support Associate in our Organisation.