Customer Support (DCS)-DEL002 Jobs in Noida

Customer Support DCS-DEL002

Iron Systems INC

3 Years

Not disclosed

Expired

Posted: 02 Jul 19

Job Description

Job Title: Customer Support (DCS)-DEL002

Job Type: Contract to Hire

Location: India-Noida / Delhi NCR

Salary: Competitive salary

Shift: Complete night shift

Responsibilities:

Should have good understanding of data centre and logistics coordination.
Should have good understanding of Sales Order and Purchase Order.
Hands on experience in MS Excel.
Should have excellent written and verbal communication skills.
Should have problem-solving attitude to handle the critical cases.
Should have out of the box thinking to take initiative and solve the customer's issues within SLA.
Should be self-driven and must have the ability to take critical decisions when and where required.
Should be well versed with customer handling and internal team coordination.
Should be proactive to sense the customer's need and act immediately to avoid the escalations.
Should have experience in escalation handling.
Should have the capability to go the extra mile and help the customer resolving his problem.

Requirements :

3-5 years of experience
A College Degree
Experience analysing customer needs and proposing solutions that satisfy the customer and meets the Company’s business objectives.
Strong communication (both oral and written) skills
Ability to multitask and resilience

Job Particulars

Role it software engineer

Education Any Graduate

Who can apply Experienced (3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id645797

Job Category IT/Software

Locality Address

State Uttar Pradesh

Country India

About Company

IRON is a leading provider of purpose-built, application-specific, server-appliance and embedded systems platforms. We provide product lifecycle management services for networking, storage, security, medical and communications markets worldwide. Our team is best known for our innovative customer specific solution, integrations, supply chain management expertise, and unique deployment capabilities – all backed by global technical support and maintenance services.

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