Customer Support Domestic Bpo jobs - Indore - BPO (Telecom) - 0 to 0.5 years of experience - 24 March 2021
Customer Support Domestic Bpo
Job Description
Profile: Customer Response Executive
Industry: BPO Telecom
Education: 12+Above
Working Hours- 9 Hours (Fix Day Shift)
Salary – 8000 to 14000 (Depends on interview)
Job location: Indore, Madhya Pradesh
Immediate Joiner Only
Job Responsibilities -
·
Manage Inbound/Outbound
calls
·
Identify customers’
needs to achieve satisfaction
·
Build sustainable
relationships and trust with customer accounts through open and interactive
communication
·
Provide accurate,
valid and complete information by using the right methods/tools
·
Handle customer
complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution
·
Follow communication
procedures, guidelines and policies