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Customer Support Engineer Jobs in Bangalore - Jobbasket.co.in

Customer Support Engineer
Jobbasket.co.in
Bangalore(Rajajinagar )
Diploma(EEE, Electrical, ECE, Electronic Media, EIE)
2017 - 2019
0 to 1.5 yrs
12000 - 18000 Monthly
Jobbasket.co.in
Last Date 05 Feb 2020
This Job is Expired

Jobbasket.co.in - Job Details

Date of posting: 07 Dec 19
Customer support engineers 
Provide support to customer programming staff in all products and perform troubleshoot on all field inquiries.

Monitor all assign cases for customer support and update all activities on company tracking system.

Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate

support for the same.

Administer all resources and ensure delivery of product fixes within a timeframe.

Manage all customer issues and if required escalate it to required departments.

Assist all junior engineers in complex cases and evaluate products for customers.

Provide support to all developers and evaluate customer designs and recommend procedures for optimal use of products as per guidelines.

Perform troubleshoot on all network and application issues and recommend resolutions to ensure better customer services.

Manage requests from internal and external clients and resolve them through email and phone.

Maintain accurate customer documents and prepare reports for all issues and resolutions.

Oversaw all night backups and perform routine maintenance on the server and administer all network threats and alarms.

Provide solutions to all customers and partners and ensure effective deployment.

Administer all contractual obligations for clients and escalate issues if required.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1.5 yrs )

About Jobbasket.co.in

It is a recruitment portal. 
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Technical Writing
Any Graduate, Other Course
Customer Support Executive
B.Com, BA, BBA/BBM, BCA
Customer Success Management
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Customer Relations/Operations
Any Graduate

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Jobbasket.co.in recruiting Customer Support Engineer Experienced(0 to 1.5 yrs) candidates candidates nearby Bangalore(Rajajinagar ).Jobbasket.co.in vacancies for Customer Support Engineer is recruited through Written-test, Face to Face Interview etc.
Jobbasket.co.in Company recruits a lot of Experienced(0 to 1.5 yrs) candidates candidates every year based on the skills . The candidates with Diploma(EEE, Electrical, ECE, Electronic Media, EIE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Rajajinagar ) can apply for Customer Support Engineer position in Jobbasket.co.in. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Jobbasket.co.in recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Jobbasket.co.in and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Jobbasket.co.in and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Jobbasket.co.in and near your city and get a secured career.