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Customer support Engineer Job in Raisunsoft solutions private limited at Porur, Chennai

Customer support Engineer

Raisunsoft solutions private limited
experience-icon 0 to 1 Years
salary-icon 12000 - 15000 Monthly
qualification-icon Diploma(Mechanical Engineering), BE/B.Tech, BSc
location-icon Chennai
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Posted: 01 Aug 26
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Job Description

Responsibilities:

         Handle inbound and outbound customer calls, emails, and chats.

         Provide accurate information regarding products/services to customers.

         Resolve customer queries, complaints, and issues in a timely and professional manner.

         Maintain customer records and update CRM systems.

         Coordinate with internal teams to ensure smooth resolution of customer concerns.

         Follow communication guidelines and ensure high customer satisfaction.

         Escalate unresolved issues to seniors or the concerned department.

         Meet performance metrics such as response time, quality score, and customer satisfaction rating.

Skills Required:

         Excellent verbal and written communication skills.

         Strong customer handling and problem-solving ability.

         Basic computer knowledge (MS Office, CRM tools).

         Patience, empathy, and a positive attitude.

         Ability to multitask and work under pressure.

         Good listening and interpersonal skills.


More information about this Customer support Engineer Job

Please go through the below FAQs to get all answers related to the given Customer support Engineer job

  1. What are the job requirements to apply for this Customer support Engineer job position?
    • Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer support Engineer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech, BSc

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer support Engineer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer support Engineer position?
    • Ans: There are immediate 1 job openings for Customer support Engineer in our Organisation.

Job Particulars

Role customer service tech support
Education Diploma(Mechanical Engineering), BE/B.Tech, BSc
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2934330
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address Porur
State Tamil Nadu
Country India

About Company

Jobs: Raisunsoft solutions private limited recruiting Customer support Engineer Experienced(0 to 1 Years) candidates candidates nearby Chennai.Raisunsoft solutions private limited vacancies for Customer support Engineer is recruited through Written-test, Face to Face Interview etc. Raisunsoft solutions private limited Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with Diploma(Mechanical Engineering), BE/B.Tech, BSc are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Chennai can apply for Customer support Engineer position in Raisunsoft solutions private limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Raisunsoft solutions private limited recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of Raisunsoft solutions private limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Raisunsoft solutions private limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Raisunsoft solutions private limited and near your city and get a secured career.
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