Customer Support Executive - BPO (Mumbai) jobs - Mumbai - Intellecta - 1 to 4 years of experience - 06 June 2025
Customer Support Executive - BPO (Mumbai)
Intellecta
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Posted: 06 Jun 25
Job Description
Job Title: Customer Support Executive - BPO (Mumbai)
Location: Mumbai, Maharashtra
Job Type: Full-time
Experience Required:
- Minimum 1 year of experience if 12th pass
- Fresher welcome if graduate
Key Responsibilities:
- Handle inbound and outbound customer calls effectively and professionally
- Resolve customer queries, issues, and complaints with accuracy and efficiency
- Maintain up-to-date knowledge of products and services to provide accurate information to customers
- Document call details and customer interactions in CRM systems
- Follow communication “scripts” when handling different topics
- Meet performance goals and quality standards
Eligibility Criteria:
- Education: Minimum 12th Pass with 1+ year BPO experience
- Graduates (any stream) – Freshers can apply
- Age: 18 years and above
- Comfortable with rotational shifts and working from office
Job Particulars
Role bpo telecaller
Education B.Com, BA, BBA/BBM, 12th Pass (HSE)
Who can apply Experienced (1 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2690551
Job Category
Locality Address Malad West , Mira Road
State Maharashtra
Country India
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