Customer Support Executive - ERP Software Job in OneSpider Technologies LLP at Lower Parel, Mumbai

Customer Support Executive - ERP Software (Lower Parel East, Mumbai)

OneSpider Technologies LLP—a fast-growing ERP software and mobile applications for Pharma & FMCG—is hiring entry-level Customer Support Executives to deliver outstanding software support in accounting, billing, and GST modules.

Job Details:

• Location: Lower Parel East, Mumbai 
• Working Hours: Mon–Sat | 10:00 AM – 7:00 PM
• Experience: Freshers to 2 years
• Education: Commerce Graduate or 12th pass with customer support experience

Key Responsibilities:

• Assist the clients via phone, email, and remote tools (Anydesk/TeamViewer).
• Troubleshoot ERP accounting and GST issues.
• Conduct training sessions for new users.
• Document cases and escalate complex issues to the technical team.
• Ensure high customer satisfaction and timely follow-ups.

Must Have Skills:

• Basic knowledge of accounting principles and GST.
• Customer centric attitude with strong communication skills.

Nice to Have:

• Prior exposure to any accounting/ERP software.
• Experience using remote access tools.

Apply Now : WhatsApp your resume to us Or email to us  (Subject: 'Customer Support Executive')

More information about this Customer Support Executive - ERP Software Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive - ERP Software job

1. What are the job requirements to apply for this Customer Support Executive - ERP Software job position?
   
   • Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive - ERP Software


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, PG Diploma, BBS, Master in Marketing, Master of International Business, MMS, BMS, Other Graduate, Other Post Graduate, Other Course
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive - ERP Software is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Executive - ERP Software is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Executive - ERP Software position?
   
   • Ans: There are immediate 12 job openings for Customer Support Executive - ERP Software in our Organisation.