Customer Support Executive - Inbound Jobs Opening in SolarSquare Energy Pvt Ltd at Baner, Pune

Customer Support Executive - Inbound

SolarSquare Energy Pvt Ltd

0 Years

21000 Monthly

Expired

Posted: 15 Mar 25

Job Description

Position: Customer Support Executive - Inbound
Location: Pune, Maharashtra

About the Role:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives - Inbound. In this role, you will be the first point of contact for our customers, providing high-quality support and ensuring a seamless customer experience.

Key Responsibilities:

1. Customer Support: Handle inbound customer calls with professionalism, empathy, and a focus on delivering excellent service.
2. Issue Resolution: Address customer inquiries, complaints, and issues efficiently, ensuring a positive resolution and experience.
3. Product Assistance: Assist customers with product troubleshooting, service inquiries, and resolving technical or operational concerns.
4. Record Keeping: Maintain accurate and detailed records of customer interactions in the CRM system.
5. Team Collaboration: Coordinate with other teams to deliver timely and appropriate responses to customer needs.

Requirements:
* Excellent verbal communication and interpersonal skills.

* Ability to manage customer interactions professionally and empathetically.

* Strong problem-solving skills and a customer-centric approach.

* Familiarity with CRM tools and basic technical troubleshooting is a plus.

* Prior experience in customer support or a similar role is preferred but not mandatory.

Why Join Us?
* Opportunity to be a part of a growing team in the renewable energy sector.

* A supportive and collaborative work environment.

* Growth and learning opportunities to enhance your career.

More information about this Customer Support Executive - Inbound Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive - Inbound job

What are the job requirements to apply for this Customer Support Executive - Inbound job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive - Inbound

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 21000 Monthly. The Salary will depend on the interview. This Customer Support Executive - Inbound is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive - Inbound is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive - Inbound position?
- Ans: There are immediate 1 job openings for Customer Support Executive - Inbound in our Organisation.