Customer Support Executive Job in AB Hospitality at Ambavadi, Bodakdev, Bopal, Ahmedabad

HOT JOB

Customer Support Executive

AB Hospitality

0 to 2 Years

8000 - 12000 Monthly

Expired

Posted: 21 Apr 18

Job Description

Job Description:

Complete Office based Job.
Attend to all Walk-in / telephonic / Email queries of customers.
Understand customers’ requirements and provide accurate, comprehensive information.
Coordinate with the Support Team for Customized quotations, if required.
Promote sale of the products for domestic travel.
Payment Collection and handover to Accounts/Head Office.
Follow up on enquiries rigorously to ensure maximum conversions.
Coordinate with the Support Team to manage bookings.
Maintain booking Inventory/online booking portal Inventory.
To create/maintain excellent relationships with clients and be able to generate business.
Reporting of Day to day working to Manager or Business head on daily bases.
Any other responsibility as and when assigned by the business head or manager.

Competency Requirements:

Good communication skill in English (both verbal and written) , Gujarati & Hindi.
Negotiating/ influence abilities

Other requirement:

Sales-Centric Attitude/ Business sense.
Well versed with MS- Word, Excel and Inter net browsing.
Good personality, willingness for work hard & enthusiastic.
Knowledge of Tourism industry, Tourist places, Indian Geography, etc.
Awareness of Hotel operations, flight booking systems, etc. as required for travel agency.

Job Particulars

Role customer service tech support

Education LLM, M Phil / Ph.D, M.Arch, M.Com, M.Pharm, MA, MBA/PGDM, MCA, MD, MDS, ME/M.Tech, MEd, MHM, MS, MSc, MSW, PG Diploma, MVSc, MPEd, M.F.Sc(Fisheries), M.Chirurgiae

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id411738

Job Category MBA , Tech Support

SkillsPublic Speaking Computer Operater English Speaking

Locality Address Ambavadi , Bodakdev , Bopal , C G Road , Gulbai Tekra , Gurukul , Memnagar , Naranpura , Navrangpura , Paldi , Prahlad Nagar , Ranip , Sarkhej , Satellite , Sola , Thaltej , Vastrapur , Ahmedabad-Others

State Gujarat

Country India

About Company

AB Hospitality is a unit of AB Tours and Travel, Ahmedabad. The company operates in Long Term Hotel Management Contract / Lease of Hotels / Sales and Marketing service contract. Company has head office in Ahmedabad. Apart from the hotel, we are one of the leading DMC (Destination Management Company) for Gujarat Tourism. We have different tie up with Hotels / Resorts at all the major tourist destinations in Gujarat.

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