Customer Support Executive Jobs in Ahmedabad - AB Tours and Travel
Job Description
Job Description:
- Complete Office based Job.
- Attend to all Walk-in / telephonic / Email queries of customers.
- Understand customers’ requirements and provide accurate, comprehensive information.
- Coordinate with the Support Team for Customized quotations, if required.
- Promote sale of the products for domestic travel.
- Payment Collection and handover to Accounts/Head Office.
- Follow up on enquiries rigorously to ensure maximum conversions.
- Coordinate with the Support Team to manage bookings.
- Maintain booking Inventory/online booking portal Inventory.
- To create/maintain excellent relationships with clients and be able to generate business.
- Reporting of Day to day working to Manager or Business head on daily bases.
- Any other responsibility as and when assigned by the business head or manager.
- Good communication skill in English (both verbal and written) , Gujarati & Hindi.
- Negotiating/ influence abilities
- Sales-Centric Attitude/ Business sense.
- Well versed with MS- Word, Excel and Inter net browsing.
- Good personality, willingness for work hard & enthusiastic.
- Knowledge of Tourism industry, Tourist places, Indian Geography, etc.
- Awareness of Hotel operations, flight booking systems, etc. as required for travel agency.
Job Particulars
Education LLM, M Phil / Ph.D, M.Arch, M.Com, M.Pharm, MA, MBA/PGDM, MCA, MD, MDS, ME/M.Tech, MEd, MHM, MS, MSc, MSW, PG Diploma, MVSc, MPEd, M.F.Sc(Fisheries), M.Chirurgiae
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id411738
Job Category MBA , Tech Support
Locality Address Ambavadi , Bodakdev , Bopal , C G Road , Gulbai Tekra , Gurukul , Memnagar , Naranpura , Navrangpura , Paldi , Prahlad Nagar , Ranip , Sarkhej , Satellite , Sola , Thaltej , Vastrapur , Ahmedabad-Others
State Gujarat
Country India
About Company
AB Hospitality is a unit of AB Tours and Travel, Ahmedabad. The company operates in Long Term Hotel Management Contract / Lease of Hotels / Sales and Marketing service contract. Company has head office in Ahmedabad. Apart from the hotel, we are one of the leading DMC (Destination Management Company) for Gujarat Tourism. We have different tie up with Hotels / Resorts at all the major tourist destinations in Gujarat.
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