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Customer Support Executive Jobs in Ahmedabad - Paperchase Accountancy India

Customer Support Executive

Paperchase Accountancy India
experience-icon 0 Years
salary-icon 300000 - 400000 Yearly
Expired

Posted: 14 Dec 18

Job Description

Description of the role: 
  • Candidate will provide high quality support to users of Stock take Online. 
  • Interaction will be over the phone, email or web conference for troubleshooting and resolving their queries while maintaining clear notes and process on CRM. 
  • Going ahead, candidate will also provide training to users in person or by web conference. 
  • This role offers natural progression opportunities within the company. 
  • Also provides an opportunity to work with some well-known restaurateurs and chefs around the world. 
Roles and Responsibilities includes but not limited: 
  • Providing support over phone, email or web conference.
  • Updating CRM for support team .
  • Training and following up with users directly.
  • Working with STO development team directly.
  • Assist in mobilising new contract wins.
  • Building and managing client system as part of a team (can later be done independently).
  • Download EPoS reports for sales integration .
  • Work towards critical deadlines.
  • Maintain relationships with clients.
  • Maintain critical relationship with Paperchase Accountancy.
  • Attend seminars and trade shows.
  • Work directly with Directors as part of a growing business .
  • Should be prepared to work different hours including weekends

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id528505
Locality Address
Country India

About Company

With hospitality clients across the UK and in cities including Dubai, Miami, Monte Carlo, Accra, Ibiza, Hong Kong and Munich, Stocktake Online is not confined by global barriers.

We have been working with numerous bars, restaurants and nightclubs to provide successful solutions to control costs and run their businesses more efficiently.

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