Customer Support Executive Jobs in Ankleshwar,Bharuch,Surat - 24by7bpo
Customer Support Executive
24by7bpo
0 Years 
15000 - 30000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Ankleshwar, Bharuch, Surat, Valsad, Vapi Expired
Posted: 07 Jan 20
Job Description
Customer Care Executive-(Fresher Apply Now) -job at votiko
Job Description:
Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.
- Follow up customer calls made wherever is necessary
- Should be able to answer to emails timely ensuring adherence to the process standards.
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
- Input data into the company computer platform to keep each customer record updated.
Education and Experience :-
- Graduate or equivalent
- Proficient in relevant computer applications
- Required language proficiency, especially ENGLISH.
Added advantage :-
- Knowledge or some experience in a call centre or customer service environment
- Good data entry skills
Key Competencies and Skills :-
- Strong problem solving abilities on technical
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Attention to detail
- Team work
- High level of professionalism
5 Working Days (Sat-Sun Off)
Salary: ₹15,000 to - ₹30,000.00 /month
Location: Majura Gate, SURAT
Send an email with your resume to with subject line as 'Job: CS Executive'.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id817114
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
Internet marketing service in Surat, Gujarat
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