Customer Support Executive Job in Alpha info solution at Bangalore

We are hiring for Customer support , Executive 

Job description

• Process : Voice / non voice / Semi voice / Chat / Email / E-com
• Salary : up-to 4.5 lk ( depending on last take home)
• Education : min P.U
• Shift : Rotational
• Cab : Both way
• Location : Btm Bangalore
• Customer service is the provision of service to customers before, during and after a purchase. 
• The perception of success of such interactions is dependent on employees 'who can adjust themselves to the personality of the guest'. 
• Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. 
• In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.
  
• From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. 
• From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.