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Customer Support Executive Jobs in Bangalore - Aniaaz Consulting Private Limited

Customer Support Executive
Aniaaz Consulting Private Limited
12000 - 18000 Per Month
Customer Support Executive Jobs in Bangalore - Aniaaz Consulting Private Limited
Last Date 25 Jan 2020
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Aniaaz Consulting Private Limited - Job Details

Date of posting: 26 Nov 19
Duties and responsibilities
1. Taking/Handling Inbound Customer calls, Outbound calls, Emails
2. Listening to and understanding the customer’s requirements
3. Provide product / service details & benefits to Customers
4. Providing end to end solutions to the customer
5. Asking the correct questions – probing and prompting the customer wherever required
6. Timely and accurate capturing all the information given by the customer
7. Timely follow up with as per Escalation matrix till closure
8. Staying current with knowledge of products/ processes & services
9. Ensure full adherence to all the quality parameters and SOP
10. Cooperate with other Team members, SMEs and Team Leaders.
11. Ensure 100% adherence to schedule
12. Escalating the call to the team leader / manager, wherever desirable
13. Handling irate / demanding customers where necessary, in a tactical manner

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Aniaaz Consulting Private Limited

It is a leading FMCG company, having presence across the country
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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B.Com, BBA/BBM, BCA, BE/B.Tech, BSc...
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12th Pass (HSE), Other Graduate
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BE/B.Tech
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BCA, BE/B.Tech, BSc

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Aniaaz Consulting Private Limited recruiting Customer Support Executive candidates nearby Bangalore.Aniaaz Consulting Private Limited vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Aniaaz Consulting Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Aniaaz Consulting Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Aniaaz Consulting Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Aniaaz Consulting Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Aniaaz Consulting Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Aniaaz Consulting Private Limited and near your city and get a secured career.