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Customer Support Executive Jobs in Bangalore - Black And White Business Solutions

featured-job FEATURED JOB

Customer Support Executive

Black And White Business Solutions
Expired

Posted: 30 Oct 20

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!

Openings with TOP BPO MNC's for Voice and Non Voice
Looking for immediate joiner !! Technical Support : Voice / Semi Voice / Non Voice Process
  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Handle server monitoring tickets and repair systems in
  • event of failures. Help build and configure new servers
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Basic Troubleshooting, Monitoring, Backup
  • Doing Email configuration-Outlook

Skills Required :
  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :
  • Day / Rotational Shifts
  • Salary - upto 4.5lpa
  • Unlimited incentive Structure
  • No registration Fees(Free placement).
For more quires please
Contact :HR  Nimisha @ 9916355337 Email -id : hr5337@blackwhite.in
Documents Required :
Fresher :
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

Experience :
  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************


Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1027943
Locality Address Indiranagar , Whitefield
Country India

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