Customer Support Executive Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!!
Spot OFFER in a Day Interview process
Any Graduate Diploma / B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts Designation : Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / QA (Quality Adviser)
Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Required Candidate profile One day interview process - Fresher / Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work. * Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.
Job Summary
Job Type : Full TimeJob Role : BPO / Telecaller
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1273340
Job Category BSc/BCA/BBM , Tech Support
Locality Address Bommanahalli, BTM , Electronic City , Indiranagar , Kammanahalli
State Karnataka
Country India
About Company
Black And White Business Solutions
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