Customer Support Executive Jobs in Bangalore - Clints HR Solutions

Customer Support Executive

Clints HR Solutions

0 Years

20000 - 25000 Monthly

Expired

Posted: 15 May 20

Required

Customer Support Executive – 8 candi

For a BPO company

Salary up to 20 to 25 CTC

Location: Bangalore (Shivajinagar)

Interview will be taken through TELEPHONIC and Skype

Fluency in English and with Typing speed

• Good knowledge of Email Etiquette

• English and Hindi Mandatory

• Day Shift

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills: