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Customer Support Executive Jobs in Bangalore - Cpi group

Customer Support Executive
Cpi group
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
200000 - 350000 Per Year
Cpi group
Last Date 19 Sep 2017

Cpi group - Job Details

Date of posting: 21 Jul 17

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about Services and grievances of the customers
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Compile reports on overall customer satisfaction.
  • Read from scripts.
  • Handle changes in policies or renewals.
  • Languages: English and Hindi.

Hiring Process : Face to Face Interview

About Cpi group

 CPI Group is a young company providing services for Temporary Staffing, Recruitment, Payroll Processing, Background Check and Compliance 

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Cpi group recruiting Customer Support Executive fresher’s in Bangalore. The Cpi group vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Cpi group jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Cpi group recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Cpi group and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Cpi group and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.