Customer Support Executive Jobs in Bangalore - Furlenco
Customer Support Executive
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
We are working from office and are looking for immediate joiners to 10 days
Job Particulars
About Company
Furlenco is looking for smart, aggressive, enthusiastic and self-motivated individuals who
can narrow their focus to continuous improvement and growth. The role will allow you to
contribute in the sales through cold calling and upselling the products on rent and also retain
the existing customers with your excellent customer service skills. You will be responsible for
growing Furlenco’s client base and revenue through new and existing customers.