Customer Support Executive Jobs in Bangalore - Genisys Information System India Pvt Ltd
Customer Support Executive
Genisys Information System India Pvt Ltd
0 Years 
15000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 12 Mar 22
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1446572
Job Category Diploma , Tech Support
Locality Address Whitefield
State Karnataka
Country India
About Company
Incepted in 1985, Genisys is a forward-looking IT solutions provider company. What started as an organization with only five employees, now houses 1000+ workforce spread across three continents. Over the last three decades, we have helped enterprises reimagine their businesses in the digital world, by offering comprehensive IT solutions backed with experience, commitment, and strategy. Our services are fuelled by Hyper Automation, Robotics, Artificial Intelligence, Analytics, Cloud, and emerging technologies, aligned with the changing tech trends.
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