Customer Support Executive Jobs in Bangalore - Graspskills pvt ltd
Job Description
Customer Support Executive (semi voice process) (6 months to 1 years - Experience in International BPO)
Qualification: Graduate (BE, B.Tech not eligible)
Skills:
- Excellent written and verbal communication, Candidate should be self-starter and quick learner.
- Fast learners with a passion to work as customer service executive.
- Experienced in using MS Office tools.
- Confident to communicate with Global clients
- Strong customer service attitude
- Ability to multi-task
- Should have motivational qualities and able to motivate people
- Good at using search and internet tools
- Ability to handle pressure
Job Description:
- Provide support to global clients (Calls & Emailing).
- Lead Generation & Follow-ups.
- Conversion of Leads.
- Ability to handle pressure and take multi tasking.
- Handle Customer request and provide satisfactory service.
- To ensure maximum satisfaction to the clients in terms of our services by coordinating with all the respective departments.
- Consistently meet the performance metrics as defined by the Management.
- Provide reporting and regular status updates to the TL as required.
Job Particulars
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id248732
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Great Place to work
- Caring-n-Happy Work culture
- Team outings and Regular Team Building Exercises
- Employee friendly Management
- Professional Development synchronized with the industry
- Polish yourself with latest in IT learning and Stay Updated
- Connect with the best experts and thinkers in the IT industry
The Graspskills culture is about achieving balance for the sake of delivering end results. In other words, we believe work matters - but we also believe that rest sparks creativity. When it counts, we throw ourselves full-force into the projects at hand. And when we need it, we take a breather and reflect on all we've accomplished. We work hard, play hard, and succeed big.
Why Graspskills ?- Be a part of a competent, successful, young and friendly team of entrepreneurs, trainer/facilitators and marketing experts
- Nurturing independently your thoughts on building innovative methodologies for training English on the global platform
- A steeper-than-average learning curve for our participants
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