Customer Support Executive Jobs in Bangalore - HGS hiring for Accenture
FEATURED JOBCustomer Support Executive
HGS hiring for MNCs in India
Expired
Posted: 28 May 19
Job Description
Roles & Responsibilities:
- Manage and asses the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of all conversations in database in a comprehensible way.
Required skills:
- MUST HAVE excellent communication skills (written and spoken)
- Typing speed more than 30 - 40 WPM with 98% accuracy
- Comfortable working with UK shifts
- Excellent Versant score (Online Communication Test)
- English comprehension capability with 75% clarity
Eligibility Criteria for Freshers:
- Ready to join immediately
- Should be a graduate with no backlogs (BE/B.Tech Freshers need not apply)
- Should have complete educational documents for verification
Job perks:
- Salary: up to 23 K
- Two-way cab facility will be provided based on shifts & Timings.
- Weekly 5 days working with fixed weekend OFF
Note:
- Graduate- Freshers can attend.
- Any candidate other than Graduate, requires minimum 06 month of experience
Job Particulars
Education Any Post Graduate, Any Graduate, Any Non Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id590082
Job Category BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 44000 employees worldwide with a large employee base in India.
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