Customer Support Executive Jobs in Bangalore - Interview Cracker
Job Description
Handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders
Key Responsibilities
-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)
-Adhere to the defined SOPs and processes in dealing with customer queries and issues
-Provide relevant information on Qwilcilver products and services to customers
-Maintain and update the relevant documentation relating to help desk activities
Functional Competence
-Good verbal and written communication skills
-Attention to detail
-Ability to continuously learn and adapt
-Working with teams
Experience :0-2 years
Contract length: 6 months
Job Particulars
About Company
