Customer Support Executive Job in Invensis Technology Pvt Ltd at JP Nagar, Bangalore

Customer Support Executive

Invensis Technology Pvt Ltd

0 Years

15000 - 18000 Monthly

Expired

Posted: 15 Nov 21

Job Description

• Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation