Customer Support Executive Jobs in Bangalore - IYER AND ASSOCIATES

Customer Support Executive
IYER AND ASSOCIATES
Expired
Posted: 13 Feb 22
Job Description
Customer Support Executive
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:-
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, BA(Accountancy, Bank Management, Book Keeping and Accountancy, Business Management), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1417310
Job Category Tech Support
Locality Address Cox Town, Frazer Town , MG Road , Nagawara , Shivajinagar
State Karnataka
Country India
About Company
IYER AND ASSOCIATES
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