Customer Support Executive Job in Izeetek solutions at Bangalore

JD for Success:

• Focus on achieving targets based. [Retention & Platform Stickiness]
• Interact with customers through Calls (Voice Process)
• Language skills: Proficient in English and Hindi.
• Maintains customer records by updating call/account information in the CRM.
• Recommend potential products, services, and features to customers by analyzing customer needs.
• Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on every conversation. Regular follow-ups will also be a key requirement.
• Be a team player and maintain team spirit, positive energy at work.
• Adaptable to change management
• Willingness to Learn and Excel.