Customer Support Executive Jobs in Bangalore - Kulaja Services LLp
Customer Support Executive
Job Description
Job Description
Responsibilities:
• Contact potential or existing customers to inform them about a product or service using scripts .
•Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company's reputation.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.